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Oläst 2008-08-28, 09:40 #57
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Westman Westman är inte uppkopplad
Klarade millennium-buggen
Westmans avatar
 
Reg.datum: Jun 2004
Inlägg: 4 021
Citat:
Originally posted by catch@Aug 27 2008, 19:29
Citat:
Dont see the point in writing in english really. The service the site claims to provide is 100% targeted to Sweden and people who read and speak swedish unless it's supposed to service a very small amount of customers (hardly). So in short, no information at all about the company behind the web site, the ToS since has no legal counterpart, no contact information at all and the domains provided as reference(?) are registered to you. That, to me, is suspicious and sets of all my alarms. I'm not debating, I'm stating facts.
I am afraid you are not stating facts, but are rather interpreting things (wrongly)...

1) In fact the majority of our customers so far are non-swedish. Itīs an illusion to assume international domainers would not be interested in .se market. Of course one reason for our customerbase being mostly international is that most of our business contacts are international, still the other is simply international demand/interest...

2) The ToS are Terms of Service nothing more or less. Here is the link to the information you were seeking I guess (legal counterpart):
http://www.catch.info/contact.php

3) About registering firsthand on a handle of ours: Thatīs based on simple technical/speed issues. We encourage even all of our customers - as you could have/can read in our ToS - to transfer the domains they won to the registrar of their choice.
So in case that makes you suspicous, may I ask you a question: Do you know anyone of our customers who ever said anything like we would not transfer the domains to the winning bidder or that there ever has been any problem with doing so or wether we even did the slightest action that made them believe we would not hand on the domains our customers won?
I guess not.

But to bring it down to a point: Almost everything you say here is mainly a matter of trust. So I can see your point in being reserved on a service you donīt know yet, thatīs ok. We donīt exspect everyone to become our customers all of a sudden. I guess itīs simply a matter of time - after some customers/people testing us - as e.g. posse can/will give some independant reviews as announced, you will probably see that there is nothing to be suspicous about us.
If you want to know faster feel free to give my proposal a try and check up on me - as one of the persons involved in catch.info and since you know my name already - by google or by asking any german speaking domainer you know - as mentioned the chances should be good I will be known by your german speaking domainer contacts...

I hope my answer could clearify a few things.

best regards, al
Im stating facts, not interpretations, and one opinion (my conclusion). The contact page is well hidden (a really tiny icon)
1) So why isnt there any Google-hits except for the ones pointing to WN and SEO-forum? Poor or non-web marketing?
2) ToS usually has one (or more) referrer to each party. Yours hasn't, "us" isnt clear enough and should be clarified
3) I dont know any of your customers and why should I? Not registering directly cost alot more money and nic.se should have something to say about that

Im NOT trying to bad mouth the site, Im stating why I think it feels suspicious. These few but vital points should be easy enough to correct if what you say is true, right?

EDIT: Spelling
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