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-   -   Catch.info not associated to Snapback.se at all (https://www.wn.se/forum/showthread.php?t=31057)

catch 2008-08-27 23:44

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Well if you only work with marketing, then I have to admit that you are like a sleek polititian - basically avoiding answering questions, you don't want to answee, in a very smooth way.
hehe, thx, allthough that´s not my intention, and I cannot see avoiding me answering any questions except as given in point 2) and 3) when reading above...

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well if catch is here to market his service, then I think it is allowed to ask him questions ... or? And following more questions are asked since he is nicely avoiding answerig some of them ...
sure, while the question I were asked several times now, which you believe I prevent to answer, I have answered already several times as readable above...

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1) Our service is based on a cooperation of several Austrian companies (whereof Ulrich Internetmarketing is one of those) that are based in the ecommerce market for quite some time now.
Can we understand this as they are several registrars??

once again, no you can´t... ;) ecommerce isn´t registrars only... it´s a wide range... but to put it once again clear: NO the cooperation of the companies that launched catch.info are NOT several registrar companies... I mentioned several times before, we are operating within nic.se limiations...

May we move on now? ;) :)

best regards, al :)

htiawe 2008-08-27 23:50

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Originally posted by jacobjs@Aug 27 2008, 22:29
I don´t really understand the problem. If their service works, then I don´t care if they use multiple registrars. If it doesn´t, we will sure hear about it here on the WN forum.

If someone doesn´t think that the service is following the rules of Nic.se, I suggest that that person (if he bother) send a complain to nic.se and let them handle it themself.

Or am I missing something? :)

The problem is that if they are using multiple registrars then they are "cheating the system" and making it harder for competitors to get a foot hold in the business which in the end could result in one big snapback provider that can jack the prices as they see fit.

jacobjs 2008-08-27 23:55

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Ursprungligen postat av htiawe
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Ursprungligen postat av jacobjs
I don´t really understand the problem. If their service works, then I don´t care if they use multiple registrars. If it doesn´t, we will sure hear about it here on the WN forum.
If someone doesn´t think that the service is following the rules of Nic.se, I suggest that that person (if he bother) send a complain to nic.se and let them handle it themself.
Or am I missing something?

The problem is that if they are using multiple registrars then they are cheating the system and making it harder for competitors to get a foot hold in the business which in the end could result in one big snapback provider that can jack the prices as they see fit.

But isn´t that up to Nic.se to decide before or after an official complaint have been made? Not trying to argue in anyway, it just seem like they are the proper instance for the issue.

Helix 2008-08-27 23:56

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Originally posted by JonathanS@Aug 27 2008, 17:37
There's nothing wrong with providing snapback for released .se domain names. The thing that was wrong with snapback.se was the unfair cooperation of several registrars/ombud. .SE registrars/ombud are free to provide snapback, granted that they don't warehouse the domain names (register them for themselves, their employees or friends/relatives).
Jonathan,

Då jag litar på dina kunskaper inom ämnet; är det enligt avtalet med nic.se för ett enda ombud att ha auktioner och sedan registrera för högsta budet?

Sedan kan man egentligen säga att nic.se skulle väl ha otroligt svårt att bevisa att ett företag som driver auktioner använder sig av flera ombud egentligen, om de inte vill visa det eller göra det offentligt ...

catch 2008-08-27 23:56

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...making it harder for competitors to get a foot hold in the business...
Do you mean about the same as in being a new service provider and being suspected/accused on using unfair practices just for the single reason of providing a good performance...? About like that making it harder for a new competitor....? ;) :)

best regards, al :)

Helix 2008-08-28 00:00

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Originally posted by jacobjs@Aug 27 2008, 23:55
But isn´t that up to Nic.se to decide before or after an official complaint have been made? Not trying to argue in anyway, it just seem like they are the proper instance for the issue.
Ja, det är klart, men kanske den frågan är redan ställd till nic.se ... men i och med att detta är en diskussionstråd så kan man ju diskutera detta, då tjänsten är likt snapback.se på alla sätt och där fanns det ju frågor som resulterade i uppsägningar och varningar på grund av flera (och inte bara en) orsaker.

jacobjs 2008-08-28 00:05

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Ursprungligen postat av Terabyte
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Ursprungligen postat av JonathanS
Theres nothing wrong with providing snapback for released .se domain names. The thing that was wrong with snapback.se was the unfair cooperation of several registrars/ombud. .SE registrars/ombud are free to provide snapback, granted that they dont warehouse the domain names (register them for themselves, their employees or friends/relatives).

Jonathan,
Då jag litar på dina kunskaper inom ämnet; är det enligt avtalet med nic.se för ett enda ombud att ha auktioner och sedan registrera för högsta budet?

Jag tror att jag kan svara.

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Ombudet får varken direkt eller indirekt ägna sig åt ”warehousing” eller handel med
domännamn. Härmed avses att varken Ombudet eller sådan fysisk eller juridisk person
som av omgivningen framstår som närstående till Ombudet får försälja och lagerföra
tidigare registrerade Domännamn samt inte heller ansöka om registrering av ett stort
antal Domännamn utan utryckligt uppdrag från Innehavaren.

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Ombudet får inte överbelasta .SE:s nät, hindra .SE från att tillhandahålla sina tjänster (t
ex genom s k Denial of Service attacker) eller utföra annan åtgärd som kan hota driften
eller stabiliteten av se-domänen.

Källa: Bilaga A - Regler för ombud. www.iis.se/docs/mallbilagaA.pdf

För den som är intresserad av ombudsavtalet:
www.iis.se/docs/mallombudsavtal.pdf

EDIT: hade ej koll på ovanstående när jag skrev mina tidigare inlägg. Catch.info bryter således självfallet mot Nic.se:s ombudsregler.

catch 2008-08-28 00:05

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Ja, det är klart, men kanske den frågan är redan ställd till nic.se ... men i och med att detta är en diskussionstråd så kan man ju diskutera detta, då tjänsten är likt snapback.se på alla sätt och där fanns det ju frågor som resulterade i uppsägningar och varningar på grund av flera (och inte bara en) orsaker.
Well in Austria, where I live it would be considered impolite if one does a conversation with someone where both partners invested time in if one partner would switch all of a sudden to another language, he knows that the other partner doesn´t really understand, but that might differ in Sweden...

If I got your posting correct you are asking somehow wether one could ask the nic.se wether we would do anything against the rules like snapback obviously did(?): Didn´t I tell you right in one of my first posting, feel free to ask nic.se yourself wether what we are doing is within the limitations, since you had been that suspicious and it was foreseeable that no mather what I was telling some people still wouldn´t believe anything.

Since I am not that suspicious I don´t question the motivation behind that... ;) :)

best regards, al :)

Helix 2008-08-28 00:07

Nja, jag kan också läsa vad som står där och har gjort det, men idet fallet handlar det om domäner man inte äger som man har en auktion på och då är frågan om detta som du citerar kan tillämpas på auktioner.

jacobjs 2008-08-28 00:08

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Originally posted by catch@Aug 28 2008, 00:05
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Ja, det är klart, men kanske den frågan är redan ställd till nic.se ... men i och med att detta är en diskussionstråd så kan man ju diskutera detta, då tjänsten är likt snapback.se på alla sätt och där fanns det ju frågor som resulterade i uppsägningar och varningar på grund av flera (och inte bara en) orsaker.
Well in Austria, where I live it would be considered impolite if one does a conversation with someone where both partners invested time in if one partner would switch all of a sudden to another language, he knows that the other partner doesn´t really understand, but that might differ in Sweden...
If I got your posting correct you are asking somehow wether one could ask the nic.se wether we would do anything against the rules like snapback obviously did(?): Didn´t I tell you right in one of my first posting, feel free to ask nic.se yourself wether what we are doing is within the limitations, since you had been that suspicious and it was foreseeable that no mather what I was telling some people still wouldn´t believe anything.
Since I am not that suspicious I don´t question the motivation behind that...
best regards, al

Al, I suggest that you have someone to translate these documents for you.

www.iis.se/docs/mallbilagaA.pdf
www.iis.se/docs/mallombudsavtal.pdf

Best, Jacob

catch 2008-08-28 00:09

will do, jacob :) thx for the information :)

best regards, al

Helix 2008-08-28 00:10

Well you stated before that you seem to understand some Swedish and seems the answer was not directed to you I wrote it in Swedish. Seems like you know some Swedish since you found this forum and had enough of understanding to market your service in the thread that was removed :)

jacobjs 2008-08-28 00:13

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Originally posted by Terabyte@Aug 28 2008, 00:07
Nja, jag kan också läsa vad som står där och har gjort det, men idet fallet handlar det om domäner man inte äger som man har en auktion på och då är frågan om detta som du citerar kan tillämpas på auktioner.

Det tycker jag verkar ganska självklart. I det här fallet så rör det sig ju om "indirekt" handel av domännamn.

catch 2008-08-28 00:15

Yes as mentioned I am from Austria, so German is my native language which sometimes is similar to Swedish, so sometimes I get the meaning of some sentences, sometimes I don´t... but I hardly ever get the full meaning as I stated somewhere before...

Feel free to continue writing in Swedish if you are more confortable with it all of a sudden... as mentioned, manners might differ by country - I don´t take it for an offense, but be aware of - in case you are addressing me - I might not get the full meaning of Swedish texts - sometimes not even at all a little bit of the meaning...

best regards, al :)

Helix 2008-08-28 00:29

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Originally posted by catch@Aug 28 2008, 00:15
Yes as mentioned I am from Austria, so German is my native language which sometimes is similar to Swedish, so sometimes I get the meaning of some sentences, sometimes I don´t... but I hardly ever get the full meaning as I stated somewhere before...

Feel free to continue writing in Swedish if you are more confortable with it all of a sudden... as mentioned, manners might differ by country - I don´t take it for an offense, but be aware of - in case you are addressing me - I might not get the full meaning of Swedish texts - sometimes not even at all a little bit of the meaning...

best regards, al :)

Well catch ... Google translate is your friend I guess :)

And no, I'm quite comfortable, since my phD-studies where together with chinese and german colleagues, but I definitely write faster when using Swedish language.

My question to JonanationS is basically if it matter that the selling of the domains is made before there are registered, because according to the documents jacobjs was refering to, commerce with domains is not prohibited for registers if it is in this way auctions are set up. So if a register, like the one you are using, is not allowed to register domains and then sell them later in an auction, then the question is basically; is it ok to have the auction first and then sell them to the highest bidder ...

jacobjs means that accoding to the documents quoted it is not allowed (as I understood), but this are the main questions and they have to clearly be answerd by nic.se . I think some people here think you have a service that is allowed and some think that it is not allowed. Well the service is allowed basically, but is the register you working with allowed to take a part in it accordig to the rules? Probably that question will be answered more clearly in time ...

jacobjs 2008-08-28 00:34

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Originally posted by catch@Aug 28 2008, 00:15
Yes as mentioned I am from Austria, so German is my native language which sometimes is similar to Swedish, so sometimes I get the meaning of some sentences, sometimes I don´t... but I hardly ever get the full meaning as I stated somewhere before...
Feel free to continue writing in Swedish if you are more confortable with it all of a sudden... as mentioned, manners might differ by country - I don´t take it for an offense, but be aware of - in case you are addressing me - I might not get the full meaning of Swedish texts - sometimes not even at all a little bit of the meaning...
best regards, al

You are right, it´s not very polite in Sweden either to speak in a native language when someone in the conversation doesn´t understand it. We are mostly discussing the document which I mentioned to you in my earlier post.

That is the Terms and Conditions for registrars, issued by Nic.se.

A translation of the quoted sentences would be something like:

It is prohibited for registrars to work with "warehousing", or directly or indirectly trade .se domains.
Both the registrar and companies/persons close to them are prohibited to sell or stock previously registered domain names or register a large number of domains without the permission of the owner.

Hence, we are discussing wether or not your service does comply within these limitations.

Westman 2008-08-28 09:40

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Originally posted by catch@Aug 27 2008, 19:29
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Dont see the point in writing in english really. The service the site claims to provide is 100% targeted to Sweden and people who read and speak swedish unless it's supposed to service a very small amount of customers (hardly). So in short, no information at all about the company behind the web site, the ToS since has no legal counterpart, no contact information at all and the domains provided as reference(?) are registered to you. That, to me, is suspicious and sets of all my alarms. I'm not debating, I'm stating facts.
I am afraid you are not stating facts, but are rather interpreting things (wrongly)...

1) In fact the majority of our customers so far are non-swedish. It´s an illusion to assume international domainers would not be interested in .se market. Of course one reason for our customerbase being mostly international is that most of our business contacts are international, still the other is simply international demand/interest...

2) The ToS are Terms of Service nothing more or less. Here is the link to the information you were seeking I guess (legal counterpart):
http://www.catch.info/contact.php

3) About registering firsthand on a handle of ours: That´s based on simple technical/speed issues. We encourage even all of our customers - as you could have/can read in our ToS - to transfer the domains they won to the registrar of their choice.
So in case that makes you suspicous, may I ask you a question: Do you know anyone of our customers who ever said anything like we would not transfer the domains to the winning bidder or that there ever has been any problem with doing so or wether we even did the slightest action that made them believe we would not hand on the domains our customers won?
I guess not.

But to bring it down to a point: Almost everything you say here is mainly a matter of trust. So I can see your point in being reserved on a service you don´t know yet, that´s ok. We don´t exspect everyone to become our customers all of a sudden. I guess it´s simply a matter of time - after some customers/people testing us - as e.g. posse can/will give some independant reviews as announced, you will probably see that there is nothing to be suspicous about us.
If you want to know faster feel free to give my proposal a try and check up on me - as one of the persons involved in catch.info and since you know my name already - by google or by asking any german speaking domainer you know - as mentioned the chances should be good I will be known by your german speaking domainer contacts...

I hope my answer could clearify a few things. :)

best regards, al

Im stating facts, not interpretations, and one opinion (my conclusion). The contact page is well hidden (a really tiny icon)
1) So why isnt there any Google-hits except for the ones pointing to WN and SEO-forum? Poor or non-web marketing?
2) ToS usually has one (or more) referrer to each party. Yours hasn't, "us" isnt clear enough and should be clarified
3) I dont know any of your customers and why should I? Not registering directly cost alot more money and nic.se should have something to say about that

Im NOT trying to bad mouth the site, Im stating why I think it feels suspicious. These few but vital points should be easy enough to correct if what you say is true, right?

EDIT: Spelling

autosvar 2008-08-28 14:31

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Originally posted by catch@Aug 27 2008, 19:29
3) About registering firsthand on a handle of ours: That´s based on simple technical/speed issues. We encourage even all of our customers - as you could have/can read in our ToS - to transfer the domains they won to the registrar of their choice.
I believe this violates the terms of service of .se

catch 2008-08-28 16:48

Terabyte and jacobjs, thx for stating out in English. Since both comments do regard about the same mather I only quote the last one while this reply is meant to both of you :)

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It is prohibited for registrars to work with "warehousing", or directly or indirectly trade .se domains.
Both the registrar and companies/persons close to them are prohibited to sell or stock previously registered domain names or register a large number of domains without the permission of the owner.

Well we don´t trade domains but rather more offer a service to instantly register domains when they become available for registration - the only difference we do - compared to other service providers named here - is that we do auction beforehand our service...

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Im stating facts, not interpretations, and one opinion (my conclusion). The contact page is well hidden (a really tiny icon)
As explained above it´s not facts... regarding the contact link, it´s not at all "well hidden" - in fact that´s a rather common sign for contact data all over the web... besides of that if we would like to "hide" our contact data (as you assume - I guess you can see the difference to a "fact" here) - which wouldn´t make sense at all - why would I additionally to a common sign, accesable from EVERY page on catch.info - post a direct link? I mean I´m sorry, but your assumption here simply doesn´t make sense...

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1) So why isnt there any Google-hits except for the ones pointing to WN and SEO-forum? Poor or non-web marketing?
Yes we didn´t do really much SEO marketing yet but rather more direct marketing in the meaning of contacting our business contacts. So what? That is making you suspicous? I am sorry I cannot help if so...

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2) ToS usually has one (or more) referrer to each party. Yours hasn't, "us" isnt clear enough and should be clarified
About the same as the thingy with the contact link - the ToS are written as usual a thousand times all over the net. And if things aren´t clear, feel free to ask, as mentioned I am here to help...

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3) I dont know any of your customers and why should I? Not registering directly cost alot more money and nic.se should have something to say about that
In fact, I was just giving you an alternative since you obviously did some investigations on me personally and had been suspicious I proposed you doing some more investigations instead of judging us without having enough information... of course you don´t need to so, as mentioned before, we don´t exspect everyone to become a customer of ours all of a sudden... we don´t even exspect everyone at all to become a customer... if you have a bad feeling becoming a customer, simply don´t do so (no offense meant) - and probably have time telling you wether your judgement was correct (which I doubt) :)


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Im NOT trying to bad mouth the site, Im stating why I think it feels suspicious. These few but vital points should be easy enough to correct if what you say is true, right?
Changing what you mentioned doesn´t have anything to do with what I am telling is the truth... there is simply no relation... I am talking truth that´s fact, but of course you´re free to not believe in me... I can´t change that... as mentioned several times before, a reasonable conclusion would be imho to then simply let some time pass by and then rejudge again - this time probably with more and proper information as e.g. independant reviews...

_________________

General: Overall I believe when reading through the whole thread in here I guess you can understand my decision, that it doesn´t make sense to answer over and over the same questions concerning "trust-mathers" basically. In fact I don´t see the point in having to justify the design of our page and stuff like that.

I suggest - as a mather of not wasting further time for everyone - those that are suspicous about us simply give us a few months till there are some independant reviews available about us (hopefully), since it doesn´t make sense to mention over and over how suspicous you are on us when - no matter what we say - you will still be suspicious...

Fact is:

There doesn´t exist a single report of any of our customers - persons that really did do business with us instead of assuming on us - that would give even the slightest indication on us doing unserios business.

So it doesn´t make sense to keep on assuming on us imho while I obviously cannot prevent people from doing so...

So if you are suspicous without any negative experience with us being publicated by any of our customers, that´s your choice and fine with us, but I guess you apologize me not seeing any sense in giving over and over the same answers to the same questions which are based on nothing more than assumptions...

So the only reasonable reaction to me seems to simply wait till independant reviews are coming in from persons of your community, so you might sometime may believe that not everyone is lying at you without a reason to do so (as some of you obviously assume on me)... while this is frustrating somehow to me, there is nothing else I can reasonably do, as the progress of this thread proofs...

best regards and thx for the time you invested so far in the discussion,
al :)

Helix 2008-08-28 17:17

Well the long replay from you deserves definitely an answer :)

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Well we don´t trade domains but rather more offer a service to instantly register domains when they become available for registration - the only difference we do - compared to other service providers named here - is that we do auction beforehand our service...

... which is not allowed for a registar to be part of, according to the Swedish text that have been quoted above by jacobjs. According to our interpretation ...

I think you mentioned somewhere that nic.se should answer if that is allowed and the answer I got about the registar/registrars you use:

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> Hej
>
> Vi har en pågående utredning av aktörerna nedan..

Well, so maybe that matter will be resolved soon and we will get a clear answer from nic.se since there is a pending investigation around this.

Westman 2008-08-29 07:07

Nu skiter jag i engelskan eftersom Albert inte tänker svara och dessutom har han övergått till PM. Om jag ska summera det han sagt:
- Han hänvisar till andra kunder men det finns inga referenser och han vill heller inte uppge några
- Han hänvisar till att de har använt direkt marknadsföring men lämnar inga spår på nätet annat än på två svenska forum
- Han anser att de inte är något fel att registrera domänerna på sig själv
- Företaget finns inte omnämnt annat än i öppna register och de två forumen
- Företaget har ingen telefon
- Företaget är registrerat på en bostadsadress (iofs inget speciellt men intressant)

Utifrån det och vad som står i tråden i övrigt så kan var och en bilda en egen uppfattning.

JonathanS 2008-08-29 07:41

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Originally posted by Westman@Aug 29 2008, 06:07
Utifrån det och vad som står i tråden i övrigt så kan var och en bilda en egen uppfattning.
Eller så läser man bara mellan raderna ;) Förslagsvis att ni avvaktar och inväntar besked från den undersökning som pågått hos .SE, avseende dessa, sedan en längre tid tillbaka.


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